Creating new databses when all else fails:

CREATEDB Procedure

Change to the \GMT\DB subdirectory and delete GROMST.* [that's 'gromst dot star']
example: C:\GMT\DB del gromst.* [hit enter]

Type CREATEDB [hit enter] to create an empty new database. Login to GM. The very first thing GM will want the user to do is set up the Parameter File. If a copy of the Parameter File is in the Site Guide, update the file using this data.

Make sure the Security File and the Employee File are setup so all the previous users have the correct authorization to use GM.

Make certain that the Selective Reports are set so as not to confuse the customer during the next end of day.

Make certain that all options in the GM parameter file are set up properly.

If the store is using the charge posting system and the customer ID is different than the charge posting number, the store should rebuild the customer file by hand. The store will have to put the correct customer information in the database since POS only stores the customer charge posting account number.

All GM files will have to be retrieved from POS.

The totals for all files will be lost (zeroed). . .

The Case information and Family Code information as well as other information specific to GM and not stored at POS will be lost and will need to be entered by hand.

The date of verification will be lost for the items. Therefore, the SPV (FM) price verified and price not verified reports will not be accurate.

All Inventory and DSD information will be lost.

The store will not be able to sent accurate Host data (if Host is installed) to Host in terms of item maintenance and item movement.